I don't usual write reviews but for this place I will make an exception. The service was just horrible. I have had a membership here for over the last six months and every session was disappointing. I have experience marks on my face, waiting time over 30 minutes and lying from staff of the experience level. I spoke with Aminah on multiple occasions of the service but she was in denial. I have accumulated services that I have not used because of all the lies. It has been so much manipulation and sale pitching just to get you locked into a contract and then she does not care because they get your money monthly and when you want to end they try and charge you an additional $250. Eminence products sale themselves and this establishment is not worthy to use the product. I have contacted a lawyer due to all these lies and schemes.
My advice to this company would be to listen to your cliental and acknowledge your wrong doing as a company, that's a good first step and quite simple.
And to the public monitor your accounts and keep up with the services you use and the ones you don't. I received a email stating my account was cancelled but I still had charges taken out of my account...