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| - We had to ask twice to have meat brought to us (once when a hostess walked by, another time by walking up to the hostess station when we couldn't find a waitress). Prior to asking, in our first 45 minutes there, we had been only been offered chorizo and ham. When we did finally start getting food, most of it was dry and/or unseasoned. The only cuts either of us actually liked were the chorizo and the bacon-wrapped chicken. When my wife wanted another drink, we once again had to seek out the hostess and ask to get one. And when it was time for dessert, we ordered flan, which isn't a dessert they make on the spot (unless it's a box mix, I guess). It should have just been a matter of picking up the dish from the fridge and bringing it out, but it took so long that we gave up and went to the hostess to ask for our check for the one drink we had that wasn't covered by our Groupon. Maybe our experience was a result of having a Groupon?
Again, we waited as the hostess consulted with two servers, neither of which were our server. I had to walk over to them again and this time asked for the manager. We waited several minutes for the manager, as the hostess asked to to "hold on" while she seated other guests. I got so tired of the waiting that I actually just told the hostess, "nevermind, we're leaving" when she turned around and said "there's the manager".
The manager was apologetic (nobody else was), but despite our experience and my request that she just comp us the $7 or whatever for the drink, since we didn't even have the dessert that was supposed to be included, she still insisted that I needed to pay "the tax". It was only $2.49, so I paid and left. But I'm not sure what was taxed. Sales tax is 8%, so to have $2.49 in sales tax would require a bill of over $30. And, again, we had a Groupon that covered everything except for one sangria, so I'm not sure what I was being taxed on.
AVOID THIS PLACE. The worst restaurant experience I've ever had, hands down.
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