rev:text
| - Well, Yelpers, the many negative comments regarding the customer service (or lack thereof) are valid and we should have listened to you. Unfortunately, we had to find this out for ourselves. This review is just speaking about the service as we never got to the point of actually eating the food here.
We placed our order over the phone, waited the estimated 20 minutes, and went to pick up our food. After a curt greeting, I said I was picking up an order and this is what followed:
WH - 'You'll have to wait. Whether you ordered in person or on the phone, it'll be 30 minutes.'
Me - '30 minutes from when?'
WH - 'From when you ordered.'
Me - 'Well, I ordered almost 30 minutes ago, so am I just looking at a few more minutes?'
WH - 'It'll be 30 minutes.'
Me - 'So, 30 more minutes from now?'
WH - 'We're behind so you're just gonna have to wait.'
Aaaaaand, cancel that order.
|