As bad as others have stated. Staff does not answer the phones, management does not follow thru, staffing levels are at all time lows, long lines for the breakfast, poor room maintenance, had a large moth flying around in my room, Air conditioning issues but wait there's more....NOW you have to PAY $13.00 per day for self parking it's more for Valet...if you can find them. I was told "oh we're still working out the kinks of the new parking. New is apparently 5 months old for them. Of course the parking lot gets full so beware! The management of this hotel is dreadful! Ownership of this property is making a fortune and making the Hilton Hotels Corporation look like fools! Why would Hilton continue to allow this poor representation of one of their brands? That is a question I would love to have answered.