I walked in, desperate, at 4pm on Sunday. The lady (blond short hair - didn't catch her name) was sweet and welcoming. Took her time to listen to what I wanted: a quick layered trim. Cut my hair well, in fact insisted on washing it despite me saying I'd washed it earlier: she said the leave-in conditioner wouldn't make for a better blowout, so gave me a wash, after my cut. I think I may be back for a noncomplicated quick trim or touch up. The place wasn't the cleanest - I saw hair on the floor and on the tabletop near where I was seated. But in case of an emergency, I may be back.