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  • Showed up when it said the store would be open, which is 1045. Employees were seen inside still prepping, which was fine. 1100 rolls around, and still no one to open the door, still see some employees inside getting ready. By this point, there are about 5 people waiting. Upon closer inspection inside, it seemed like the employees were getting internet orders made, while us customers that are waiting to pay for our food are kept outside. 1110-1115 rolled around and an employee walked in front of us inside to refill the ice machine, and didn't even think it was a good idea to come outside to let us know why they were 25-30 minutes late to open. Therefore, I walked across the street to shake shack where they like to make money. Would never go back to this chipotle ever again. not managed or lead well.
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