we tried this out, based on the reviews. Well, I think I'll just do what I normally do, order online. (We've had good experience with hookahshisha dot com or maybe hookahcompany dot com).
The good: a pretty big selection. Acted friendly enough. A professional response to my review from the owner, who was not the person who tended to us.
The bad: didn't seem to enthused about explaining much. We were new to owning a hookah at that point and needed a little direction. (We were the only customers in the store.)