Kristie Baldasarre picked up the docs for a same day vehicle registration at 2p Wed. She stated that IF she couldn't get it done that day, it would be done the following day, Thurs. At 5:30p Thursday, after receiving NO COMMUNICATION from Kristie she claimed that she was too busy with her work the Casino to do the job to which she'd agreed. Then, when asked for the documents back (to hire a reliable service provider) she refused to release/return the paperwork until 12p. the next day (Friday), as if she hadn't already wasted an entire day! How is this service worth any rating?