Ok, so I usually expect and receive a good stay at other Holiday Inn Express locations. This one was way different. It started out with the homeless guy at the front door digging in the trash. Then we walk in the door and there stands a hooker. Nothing says class like homeless people and hookers.
Check in was ok despite the fact that the desk agent was off somewhere else in the hotel for 5 minutes.
We walk to the elevator and were greeted by a cloud of marijuana smoke. The 2 people that got off of it before us were smoking in the elevator.
Inside our room the disappointment continued. The floors were so dirty we had to wash our feet before we got into bed. We kept a wet towel on the floor to wipe our feet each time we got up. It was so nasty. The rest of the room was ok. No bed bugs (I checked) and the bathroom was clean and well appointed. The bed was work and sunk in the middle.
This morning I took the dirty floor towel and showed it to the desk agent. He was apologetic and gave us a partial refund.
All in all, skip this place. It's obvious that the ownership does not care about this place and is scraping by. Stay away if you have kids. It's bad and in a bad neighborhood.