Mmmm....Meat.
Everyone says the veggie burger from here is phenomenal, but every time I've come, I've stuck with the 4 oz beef Signature Burger and have not been disappointed once. Their "Hero Sauce" is the perfect addition to any burger, especially one with cheese and everything else.
This location is my hangover prevention spot since it's open late, usually I grab a late-night burger and it makes the next day a little more bearable.
I've never waiting in a line longer than two people, and the staff (and owner) have always been more than pleasant to me, so I'm not sure what everyone else is complaining about.
Also, if you're in a particularly gluttonous mood, get poutine instead of fries -- I can't even begin to describe how much your stomach will love it.