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  • This branch is horribly inefficient. I sat in line at the drive through for nearly 15 minutes when I gave up hope. I parked in front of the building, went inside, and waiting for another 10 minutes to see a teller even though there was 1 person in line in front of me. I understand that some customers have lengthier transactions to complete than others but honestly, this is a staffing issue. There is no reason an entire bank branch should be run by 2 people: one teller and one in the drive through. Management should know how to staff their branch better so that it is able to handle higher traffic volume during peak hours. Next time I will drive a few extra miles to a different branch to avoid this one entirely.
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