I wish I could give it less than one start although I like their sandwiches, the staff including the manager were just rude and unprofessional. So much so I don't think I'll be back to this location for food. There are others in Charlotte so I choose one of the other options next time. Every review about this location on Google says the same thing about the staff being rude. If I find the time I'm going to look into contacting the general manager or owner, they need to know that the staff are bringing this place down!