I checked in and calculated my time to get there just in time to be in the chair. I had the bad surprise of them taking other people in front of me that supposedly checked in for one person and brought with them 2 more pushing my waiting time for another 20 minutes. I got up and told them that I don't need my appointment any more, and the woman rudely told me "ok sounds good". In that case, lady how does my bad review on yelp "sounds "???? This location sucks will never go back!!! I ended up going to the warm springs and Durango location and got in the chair right away without any appointment or the stupid check in that is not accurate at