I color my grays every 3 weeks and have been for YEARS...so, I know a thing or two about color. My natural color is brown and I wanted to change it up a bit with a balayage. Jay is AH-MAZ-ING! He not only corrected my root color but took my hair multiple shades lighter in one sitting without damaging my hair (which had already been bleached last year and colored dark again). He's magic. Super fire awesome hot sauce!! Do NOT miss an opportunity to have this talented man color and cut your hair.