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  • I have been a patient of Dr. Thomas Puhek for 16 years. I was very happy with him. The reason for the 1 star now is because of the behavior of his staff, specifically the office manager, PENNY. I was not informed that Dr. Puhek is apparently planning to retire and is no longer in the office for the past couple of months because of a recent family incident. I was completely surprised when a different dentist saw me for my exam after my cleaning yesterday but I was not informed about it. I came into that office expecting to see the same dentist I've seen for 16 years but ended up seeing a different one WITHOUT being given prior notice. One would think that after 16 years they would offer the courtesy of informing their patients of what's going on. After my exam and cleaning were done, I spoke with Penny and explained the situation. She became antagonistic in her tone and offerred to take me off their schedule. It was only when she was rambling that she finally disclosed to me that Dr. Puhek may never come back. Her apology was very sarcastic and insincere. Why would anyone want to be treated with that much disrespect? To all Dr. Puhek's patients, be warned, he no longer will be practicing there. Penny says it is not feasible to inform all 30 patients for that day that a different dentist will be seeing them even though they make appointment reminder calls 2-3 days prior Does that make sense??? So disappointed.
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