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| - Introduction.
I had to stay in Montreal this past weekend for a wedding and because I was coming by train, I thought staying at the Fairmont would be the most convenient. What I noticed was that were no obvious signs to the hotel once in the train station, and I had to ask a security guard to lead me down a long hallway to the elevators. Note to whoever is responsible...there should be better signage to the Fairmont (there are so many exits within the train station that you can take!)
Check In.
Because I arrived at around 9:40pm, it was quiet. There was no one manning any of the check-in kiosks, let alone the President's Club desk, but a lady soon came as she was chatting to a colleague. I liked how she asked right away if I would be requiring exercise gear and I said yes. When I was in my room, I got my work-out clothes (new socks, t-shirt, pants, and gym shoes) promptly delivered. Smooth check-in.
Room 1256.
The room was old, and although the Royal York in Toronto is old...I don't know...something was off. The room is comfortable for sure and has basic amenities. There is a safe and mini-bar (the ones where as soon as you remove something you get charged).
The bathroom was from the 80's and had green marbling all over. It was small. I wasn't so keen on the hairdryer as it was a dingy little thing (attached to the wall) and you had to turn the electricity or current on by first pushing a small button right on the outlet, than turn the hairdryer on. I first thought it was broken! Le Labo Rose products are available and I love anything Le Labo... There are two bathrobes provided, but no slippers!
I also got a box of chocolate cookies (first night) and two big bottles of water each night. I really appreciated the water as it is something I always need to buy. I have a feeling this was because of my Platinum status, so it did feel nice to be "rewarded" for reaching that level. Also, I got free WIFI, shoe-shining service, Globe and Mail delivered every morning, and of course, the exercise kit.
Noise Level.
Couldn't hear anything. Occasional room banging, but nothing during the night. Slept great.
Extras.
On-site gym facility as well as a pool. The picture on the website makes it seem much larger than it really is (naturally...) and as an avid lane swimmer, I was disappointed at the 12m length. But, a pool is a pool.
In the main reception area, there is free lemon-ice water which I thought was a nice touch. Plastic cups available as well.
On-site spa and salon (Gibson).
Concierge available (I didn't get to use this service).
Luggage Room. This was my biggest disappointment. If you have already checked-out of your room but wanted to place your luggage with the hotel, it's $2/piece of anything, regardless of size. I don't remember the Royal York doing this in Toronto, but I hate when hotels feel the need to charge on such little things. This is one of the times where I wish being a Platinum member helps, but nope, you get charged regardless.
Hotel accessible through train station, Centre Gare.
Overall, I am glad I tried this Fairmont out, but I have to say it was nothing ordinary. Certainly, the Royal York is the much better Fairmont (IMO) compared to La Reine Elizabeth. But, the location and convenience can't be beat. It connects to the underground shops, and metro. At a rate of $139/night (I got a special code), I feel like I got exactly what I paid for. Nothing more.
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