I have had some kind of disappointment every time I have gone to this Staples on Elliot, though re: todays issue, all Staples may have this policy. Today, it was crazy to think that a company wants me to use my charge card in a machine to make two copies for 11cents each but I have to allow them to charge me $5 on my debit/charge card, and then wait next day to verify that they reimbursed the change. No options were offered.
I hope other businesses don't start that practice. Businesses thrive when they don't follow thru with certain agreements and they realize the average person is too busy to check up on them, and they get to keep the cash.