Not good! Milkshake was awesome, burger was worst thing ever.
I had the Blackjack Burger on Ciabatta. It was somewhere in the $15 range. I know this is Vegas but I figure a $15 burger would be comparable to Red Robin. Maybe it was just the particular burger I ordered.
This burger was dry, the ciabatta roll was beyond dry. The burger disseminated itself, I had way too much roll and not enough meat. The meat (ordered medium well) looked suspiciously like my partners' medium rare. It was too pink for me. The meat itself wasn't seasoned (which is fine, I guess if you like that) and seasoning wasn't available outside of ketchup and mustard.
The fat fries were good, but they probably came from a bag so I won't spend any time on that. The milkshake was great. But was it good enough that I would go there just for that? No. Would I try any of their other food again? No. Was I WOWED by customer service? No.
When our check arrived, our waitress asked how the food was. We said bad. She didn't believe us(!!!) and then asked why we didn't say something sooner. Okay, it was our fault. It wasn't your problem to fix. It wasn't our assumption that the food you brought us was your best. What would you have done to fix it? So we payed full price for a meal we ate about half of. Do not waste your time, energy or money on this wasteland. You're in Vegas, there's too much good food to be wasting time in pits like this.