Had the best experience . Went in for a perm last week allll nervous . First place i went to was location on Tropicana & Jones and literally was told that since my hair had been dyed 1-2 months ago that a perm would come out like gum . I was told by an employee whos baby was in car seat sleeping , maybe didnt want to do it since its time consuming . So i looked up another location and ended at on Rainbow and Windmill ... My go to place now . Heather knew exactly how to break the ice , since i told her i was nervous .I will never forget what she told me She explained the differences of perm and rods and she began to work . My nervousness disappereared immediately . I felt so comfy that i was feeling sleepy . Thru out the whole process she explained what she was doing and the result = I LOVE MY PERM !!!! I waited a week before giving my review because i wanted to make sure i felt the same way a week later . Thank You Heather ... will return for highlights #ReasonablePricing #GreatCustomerService