I give up!!! They used to be the only half decent Japanese food in town. I'm done! Their staff is not only INCOMPETENT, they're rude, ignore regulars, but screw up order after order on sub-par food. I got past the hair floating in the sludge that was supposed to be tempura dipping sauce, but the ENTIRE order was wrong. For TWO people!!! We were ignored, my daughter chose this place against my better judgement, and tried to enjoy her teriyaki covered gristle so I'd be quiet which I did, when we left, one of the "chefs" was sitting at the bar enjoying his meal and chatting with the bar tender while I observed a couple waiting patiently for some service. They left, not served. There were 2 tables and a SUPER loud hibachi table going period. I want a job like that. Also... no TP IN RESTROOM. We seriously thought we'd try one more time. Ordered tempura to go. 2 orders with 4 dipping sauces. We got FOUR ORDERS AND 2 DIPPING SAUCES. The very next night. Just trying to give them another chance. Last time. Being 1/2 Japanese... I'll refer my friends to the ever changing food court Japanese fair at the mall. Shame on you!!!