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| - Best bike staff in town. Incredibly knowledgeable, friendly, talkative, and helpful, with their expertise being offered in a neophyte-friendly manner.
I came to BoW last spring looking for a durable utility bike that could double as a light trail rider. After an hour or so talking bikes with a couple staff members, I was sold on an entry level commuter that, I was assured, boasted parts comparable with mid-level bikes at much, much higher price points.
I went home to read reviews and was pleased to see these guys were not at all trying to sell me a line. Damned fine bike, and they tossed in all my peripherals at close to cost.
Out of curiosity, I priced out what I got compared to a couple other larger bike outfits in town and I really think I might have committed a crime.
They obviously care about customer retention more than single sale, and they've definitely scored a repeat customer in me.
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