I ordered an ice cream cake for Father's Day on Friday. They require 24 hours for them to prepare a custom cake. I called at 2pm and ordered a root beer float style cake with cookies n cream and chocolate cake. They said it'll be ready at 2pm on Saturday. Saturday morning around 11am I called and asked to see if my cake was ready and if I could pick it up early. They said no it'll be ready by 2pm. I was disappointed. I pick up the cake later that day and I walk in look at the cakes they have already in the front glass freezers and see a Father's Day ice cream cake with Oreo and chocolate cake. I thought it would've been easier and quicker if I just walked in rather than ordering one. Anyway I was happy to see my cake it looked delicious. However I arrive home and notice that there is a piece of hair on the top of my ice cream cake. This is before I even open the cake, since I am saving it to eat on Father's Day. My husband suggested I take it back but I didn't have time for that.