They lie alot and talk to you in a very degrading manner. Don't let them bully you into buying the renters insursnce, which you get half the price from your car insurance yet, (or anywhere). They'll lie about it not being correct coverage. They make commission and sales goals from it, so unfortunately they will try to harass you into it. I had my own so used my own cell phone and my agent faxed it to him. He tried to say it didnt cover offsite storage. Just ignore that. The office lady also will lie about the dumpster being full but when you look in it, you'll see its empty. She tried to threaten me with a 50.00 fine for putting an empty box next to it. Guess how I handled it? Moved out the next week to arizona storage west on 1st street. Message me for exact name if you need a decent place.
The manager who lives at cube smart drives high speed, makes reckless turns into the lot without slowing down, so be careful he doesn't hit you head on.
The new place I'm at, everyone is fun and happy and we joke around. It's cheaper also. It has dumpsters for you as well. Cubesmart must have them for compliance but customers not allowed to use and the top is locked...but you can lift the corner seeing it's completely empty. Filthy liars.