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  • I have used this service a few times over the years, with yesterday being my most recent delivery, and have had satisfactory service. It's nice to use in case of emergencies i.e. very busy, broken leg, ill, no car so that you do not need to rely on others (who may tend to get the wrong items) to take over your slack. The couriers have been courteous and prompt, and occasionally you may get a goof like a broken egg or missing / wrong item upon delivery, but once you contact Safeway via e-mail or toll-free #, they make it right immediately and give you full credit. Originally, they used to have a promo for free delivery for $50+ and now it's up to $150+, and you can order lots of bulk items that can tide you over a few weeks of not having to shop (with an except of fresh ones like eggs, milk). Plus, they have a bonus free promo for an item of the week that can help make up for it- desirable items like ice cream with your choice of flavor. Their website is easy to navigate, and be careful to read everything like size instead of relying on a picture. Their shopping cart is also user-friendly. They tend to be out of stock easily since they especially do not sell every single item in their physical store on their website, so they offer you a choice of a substitute of either same item / different size or different item / same size or no substitute. Just be sure to proofread your shopping cart before submitting your final order. They have delivery windows for you to choose: 1 hour, 2 hour, or 4 hour. They prefer that you select the 4-hour because it's 'green'. I like that I can choose the 1-hour on a free delivery promo still. Important to note that they do not accept manufacturer's coupons, but they do include your store shopper card discounts. Even if you do pay a teensy bit more than if you had shopped at your regular grocer or elsewhere, the convenience, free delivery, free item of the week, along with a concierge personal shopper feel makes it financially worthwhile- especially if you are tied up and cannot shop in person for the moment. In the past, Bashas used to offer home delivery, and now I heard Amazon and Wal-Mart may come to Phoenix to offer the same service. Meanwhile, Safeway comes in handy for now!
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