I called Pure to get a quote to change from an electric water heater to a gas tankless heater. After talking to Dave, decided to go for it. Dave and Michael came out the following Monday and began the work. Unfortunately we ran into several difficulties along the way. During it all, Dave and company kept me in the loop until ALL the permitting was done and work was complete.
The new unit is working GREAT. Many thanks to Dave, Michael, Noel, Kimberly, and everyone else that had anything do do with this install.
It was a learning experience for all..
Update!
Now that we have had the system for a while, we love it! We never run out of hot water, no matter how much we need. Nice when relatives come to visit. Best thing we've ever done. Thank you Pure for all you did.