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  • Knowing that this place opened at 10:30 I called at 10am and asked if it was possible to place an order for my pizzas to be ready for pick up at 10:30 when they opened. Knowing that I was going to need 6 for a work event and didn't want to make other customers wait if I bought them out. The guy (boy) that answered the phone said "uhm no you can't do a phone order until 10:45"! Ok. So I go there at 10:40 which is 10 minutes after they're scheduled to open. There's 4 customers in front of me, one cashier at the register and the girl couldn't get the transaction done without calling someone from the back to help which happened to be probably the boy who answered the phone earlier. A few minutes later another worker comes out from the back to help on the register to get the line down. And of course I have to wait for my pizza because I ordered so many. My biggest gripe is probably the lack of customer service and work ethics. It's hard for me to accept mediocre or non existent customer service coming from a retail background of over 20 years.
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