They are pretty friendly in here, unfortunately they specialize in selling pressed foam rubber shoes at a premium price. We tried a pair of these for my daughter, but she just didn't want to wear them. Even with the $3 trinket on them.
I don't know how these things got so popular, they don't look nice, they are somewhat comfortable, and very overpriced. At least they have a 45 day return policy, unworn of course, but they didn't give me any hassles to return.
Based just on service they are a 3 or 3.5 star, but their product brings them down.