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  • I'm usually pleased with the service here, however today was blown away by being profiled. No one should be subject to profiling. CARD older or not. While in the shoe section I notice security walked passed me twice made me feel slightly uncomfortable, but didnt think twice about it. Then once I was ready to make my purchase the cashier ask me for my ID along with ny Saks Card, I said umm never had anyone ask for my Driver's License, along with the card. So the cashier says, if the security guard doesnt see me ask for ID then I can get in trouble. I said well out if 1 year shopling here this is my first hearing that. But yet I look around and ither customers that had a Saks card wete not asked for there ID, along with the Saks card. Then to top it off the cashier as she is making sure Im identified, she charges my items once, then the second time the card declined. So I called customer service I listed to my balance it was less. So the manager came over called customer service, and had the 1 transaction deleted and re-rung up...how embarrassing.
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