I love Dominos. To have a franchise offer such poor service and food quality is a disservice to the name.
This is my local store and I've ordered 10+ times since moving to Pittsburgh. Each time I remained optimistic. Each time I said, "next time it will be better." Today was the last straw. It took this store 2 hours to deliver my food when the estimate was 38 minutes. When the food did arrive it was cold, so much so I had to reheat it in my oven for the cheese to get semi-solid again.
I called the Manager, Latevi. He was rude, non-responsive, and condescending. He didn't offer to replace the offer and actually told me I can't expect to have my food on my time.
This establishment is a disgrace to the Domino's brand.