I brought my car in early this year, 2018. However, just last week i have noticed the paint was not exactly the same as it was after the repair. I called the office and spoke with Mel (receptionist). I told her my concern. She immediately set me up for a new appointment for re-evaluation of my car. I brought my car in and they agreed to re-do the work and they provided a car rental for me at no cost to me. The following day my car was done. I did an inspection and it was immaculate great. Better, better, better. I post this review to let everyone know my great experience with New Look Collision. I would not hesitate to recommend them to friends, relatives and even acquaintances. Thank you so much for a job well done.