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  • Just went to their drive thru to get my son a happy email and my wife a Coke. It was an easy order, a happy meal with an additional large Coke. When I got home and opened the happy meal there was no fries....no fries. I called and asked to speak with the manager. He was barely audible and when I told him what happened there was total silence on the other end of the phone. I had to retell my story three times. There was no apology, however, he asked me if I wanted to come back and get my fries. I told him no. Terrible customer service. I guess when I go to McDonalds I not only have to pay for the food, but also provide quality assurance to make sure I get my full order.
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