rev:text
| - I don't make a point of writing bad reviews but I can't remember when I have had service this bad before. We took a table outside right after it was cleaned off. We were there at least 20 minutes before anyone ever came to our table. There was no "sorry for the delay" she just left the menus and walked away. Our servers name was Allisha, it took her 30 minutes from the time we sat down to bring us are first round of beers. We eventually got our food, which even as she dropped that off did little more than leave the food. There wasn't even a "enjoy your food". We never saw her again to even try to order another beer. We finally got our bill and then she took off again.
As I was vented about how bad the service was one of my friends pointed out that "we don't know, maybe she's having a bad night", But I've served tables before and even on a bad night I'm still polite to my tables. Allisha comes back out to the patio, which I'm sure she'll come get our tabs and cash us out, instead she goes to another table, takes time to go through the menu with them, is full of smiles and nice and chatty... (not typical of someone having a bad night), then instead of grabbing our tabs, she heads back inside.
I've been here once before, have never dealt with this server and throughout the ordeal we were nothing but patient. There was no excuse for the crappy service we received. Even when she finally dropped off our checks/change she didn't say a word. Is it so hard to say "thanks for coming in"?
The idea of never knowing what other people are going through goes two ways. In our case, my wife and I were given a rare chance to go out without our kids and we chose to hit Brass Tap. So our one night was pretty crappy thanks to the crappy service.
I will say, the food I had was good, but the service made me want to never return.
|