I had a profoundly different experience with Gemma than most of the other reviewers. I, also, purchased the Groupon and never once felt that I was getting less than stellar service because of it. Jonathan started by responding to me quickly and setting my appointment for approximately a week out. He then texted me a personal reminder/confirmation, which was great. Gemma greeted me warmly when I arrived and took her time providing me with great conversation and a beautiful service. My lashes look AMAZING!
I honestly can't see how anyone could have given Gemma a poor review. I will definitely be going back to her.