Today is March 27, 2016. We still have not heard from Living Spaces. They have had our sofa for a couple of weeks now. All we really want now is our money back. We don't even want the sofa any more as there is no guarantee, based on past experience, it won't be defective. As an aside, we have identified furniture elsewhere that is more to our liking despite a hefty price tag. Think Pottery Barn. A much more reputable company to say the least.