These people are the worst. They get a little power over you and they treat you like garbage!!! They are like Nazis!! Just mean for no reason. I hate dealing with them. Curt and impersonal. Avoid at all costs! They like to call themselves a law firm, but they are a collection agency with absolutely no personal touch. They obviously do not depend on repeat business from anyone they deal with and they show it. I have never written a review before, but I was compelled to after my last phone call with Christine. Good luck!