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  • Absolutely 100% the worst customer service I have ever received at a "restaurant". Repeated my order 15 times for a new employee because clearly no other employee there felt the need to help her. Completely not her fault, it was her first day and should have had a trainer helping her with orders. Finally, another girl with a terrible attitude took over and told me to pull to the window. After asking three different times to have chicken instead of beef she finally understood the question, and told me "we don't have no chicken tacos. Only soy." I asked her what soy meat was, and asked specifically if it had cow meat in it. She said it did not, only 'soy protein'. So I took the "soy tacos". Parked the car and looked on jack in the box's website, low and behold their "soy meat" is made up mostly of BEEF. How can you work at a place and not know what you're selling people? I am allergic to beef. Hence why I attempted to make certain their soy meat contained absolutely no beef. So I go in the store with the food and asked for my money back. I wait 5 minutes for a manager who said nothing other than "why?" when I asked for my money. I advised her about her restaurants website, and that her and her employees are telling false information. People ask questions for a reason. Employees should at the very least know what's in the food they're selling to people. The new girl was the only employee with a smile on her face and a good attitude. The rest could learn a thing or two from her! If your job is to deal with customers, you probably shouldn't act like such a miserable asshole! You couldn't pay me to go back there.. Probably the reason the parking lot was empty! One star is being generous
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