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| - Have to say I'm pretty disappointed, at first I was extremely happy with this place on my first visit. The guy (don't know his name) was super nice upon entering, about 20 min before closing.
He offered me a couple samples, was super pleasant and informative on both the menu and some of their products that originated in Hawaii. I got their spicy poke with avocado and cucumber with a side of rice with furikake.
And even offered me a side of eel sauce as a suggestion to try with it.
And it was cheap too! Only about 10 bucks.
So i came back around the same time 2 days later and ordered the same item. When I went in, this time I was greeted by the female worker, she was a little less happier to be there and looked tired or like she wanted to get out of there.
So I brushed it off and ordered. I asked first if I could try a sample but she said I had to come earlier to try. Which was strange because last time I came at the exact same time? But it's whatever no big deal. So then I asked for a side of rice, but she said they're sold out...
Um okayy, so then I just ordered the poke. She wasn't very talkative, just rang me up then said okay. Customer service was lacking a lot this time..
So anyways I ended up just going next door to teriyaki madness to get a bowl and side of rice since they were out at poke express. And when I opened up my poke, she gave me the wrong poke..
It's really Sad because I wanted to like this place a lot. But as of now, I just don't think it's worth the drive considering my last experience was pretty bad. Also it's upsetting that I drove all the way here with a friend from summerlin area talking about how good they were just to realize I was mistaken. It was pretty embarrassing and I feel as a business they should they be too.
I was considering making this my new Poke stop instead of to see, but I have to reconsider that now. Sorry but so far until I see a change, it's a 1 star for me.. Its sad that one employee can change your entire input of an establishment.
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