Limited English Proficiency with workers. Receptionist was in no hurry to check me in or let me know how long the wait, with an appointment. Used a Groupon. Massage person used different techniques. The massage person never talked to me to find out my pressure preference. About a third of the time was pressure through the sheet. Never asked if the pressure was too hard, maybe he couldn't. The stretching technique was good, but never massaged my feet. Fairly clean facility. Not sure if I will return for future services.