As far as the DMV goes, this one is pretty decent. The facility itself is really clean, and it's in a nice area in Scottsdale. When I walked in at 10:00 AM on a Monday morning, I was dreading the lines that I would face. I was pleasantly surprised to find that I only waited fifteen minutes for them to call my number!
The woman that I worked with was really friendly, which has not always been my experience at this location. For the most part, this location is pretty speedy and friendly, but I've had my fair share of long lines and rude service in the past. I guess this DMV is pretty hit or miss depending on the time of day you visit. I would recommend NOT going during your lunch hour or right before they closed. Other than that, the lines shouldn't be too bad.