I love this place, the concept and the food BUT the wait times and the understaffing is just beyond frustrating. I don't have time to wait 20 minutes just to place my order and I'm a mom so it usually means my 2 yr old is with me. Try making a 2 yr old wait in line for 20 minutes...it's not fun. By the time I get my salad I am frustrated to no end! So much potential but hire more people!!!!!!