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  • Scott from Appliance Works repaired our Whirlpool garage fridge/freezer this morning. When I called the office 2 days prior, I was given an 8-11 window. Because I needed to leave my home at 11, I mentioned this, and the rep made note. Scott called when he was about 10 min. Away, and not only arrived soon after 8, but was finished before 8:30 a.m. He was pleasant, friendly with our dog, and efficient. There would be a $55 service call fee, I had been told in advance, but if repairs were needed, the service fee would be waived. Parts and labor were $221 for this repair. Good value for great service. Receipt emailed to desired email address. Everything was positive about this service experience. Aside: We have been using Appliance Works for several years for refrigerators and a gas range. All positive experiences. Recommend! (01/27/2016)
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