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  • Took my friend out to lunch today. We were the only ones in the restaurant - kind of nice to talk and catch up. The server came to greet us, didn't introduce herself, and we told her we both wanted water until happy hour began. She came back a minute later saying she forgot what we had wanted to drink ("iced tea?"), even though I'm pretty sure she wrote down water in her little booklet. Got our order in a few minutes later, and our food came out soon after. Not only was the burger mediocre, it had hairs in it and our server never came back so that we could mention it, get it fixed or be reimbursed. It was at least 15 minutes before I finally had to ask the bartender to go get her because at this point I just wanted to leave. Got the check, gave her the card and waited for her to return. I saw the manager walk out of the kitchen, looked at him and waved to signal him over but he looked at me and walked right back into the kitchen. Are you kidding? Who ignores guests like that? So disappointing because I've heard good things about this restaurant. When your restaurant is that slow and there's little to do, there should be no reason to have unhappy guests. Probably will not be back.
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