I can't believe I'm giving a UPS Store 5 stars... But this place totally deserves it.
My stupid self had a pile of amazon returns who return labels had expired (unbeknownst to me). The gal at the counter went above and beyond to help me, letting me use their computer to log in to my amazon account to print the codes needed, calling UPS help line to see if they could reinstate the return labels, and then printing and packaging up the items for me.
.....all while promptly helping numerous other customers all by herself.
I made sure to tell the store manager, but dang she was great. Heck, if I still hired for customer service gigs, I'd have offered her a job on the spot!