My exposure to this housewares store was early when I moved up North.
While setting up my place for kitchen items someone recommended this store. Unfortunately it was their other location which was quite small (might have changed now) and thus not impressive.
This location is a whole another story as it almost covers half a floor of this building. There are items for collectors of Alessi/ Stellson etc. which have a modern take on items and then they have the classics from RD, Waterford etc. and everything in between (Mikasa)
The layout gets a bit getting used to as I still haven't figured it out completely. The service is immaculate here as I don't think their clientele would have it another way. The sales personal here are patient and knowledgeable and take their time listening to you (a dying art IMO).
Give this place enough time and you will find something for even the most impossible to shop for person.
4 Stars all the way.