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| - Look, I don't expect a whole lot out of Albertson's. I get that it is a mega chain, and in general I really don't shop there. However, I began to buy products from Albertson's about a month ago, because I became aware that they carried local sustainable shrimp and I wanted to support the cause. However, Alberton's has disappointed me so badly, I get the feeling I will be boycotting them for a very long time.
I was playing around online one day and came across the website of Blue Oasis Shrimp. Much to my surprise, Blue Oasis Shrimp is a sustainable shrimp company IN LAS VEGAS that farms environmentally friendly, hormone free, shrimp. Even more surprising, the Alberton's across the street from my home carried this shrimp. Being from San Francisco, I was really excited that I could actually buy fresh shrimp from the grocery. So the next day I walk across the street to Alberton's to get my shrimp.
First I was dismayed to learn that the shrimp apparently doesn't sell very well, and from what I could tell, really isn't promoted. (One of the worker's behind the counter offered that many people can't get past the fact that the heads are still on the shrimp). Disappointing, but I pledged that my boyfriend and I would be in every week to buy our pound of shrimp. Note, that while we were there, we also spent 50 bucks on other groceries. Money we wouldn't have spent at Albertson's otherwise. I wrote Alberton's customer service department, to urge them to continue selling this product and was rewarded with an impersonal, canned response that had clearly not been written by anyone who had taken the time to read my letter.
Today, my boyfriend went in the store to buy our usual order, and noticed that the shrimp wasn't on display any longer. He asked about the shrimp and was told that because the product doesn't sell, the shrimp is now immediately frozen in 5 pound blocks, and that they would need to go defrost some. So just to be clear, the fresh shrimp, that I am buying because it is fresh shrimp, that came from down the street, is now frozen upon arrival. Which defeats the purpose of buying fresh shrimp. Even more insulting, they continued to charge him the full $12.99 price per pound. To compare, I believe the shrimp that is frozen, deheaded, and shipped from THAILAND is $9.99 a pound. But I am paying 3 dollars more for shrimp that had to be trucked in from 5 miles down the road, and then promptly ruined. And I also wonder how Alberton's expects to sell any shrimp if it is all sitting in a freezer in the back, and not displayed in any way at the front counter?
Again, I realize that Alberton's is a chain, and that if their customers aren't buying something, they may not be particularly worried about little things like supporting local business, or environmentally sustainable food. However, sustainable shrimp in the desert is such a cool idea, and Alberton's just doesn't appear to support, care or respect the product it is lucky enough to carry. I do feel bad for the worker's behind the counter, who appear genuinely frustrated, and agree that this shrimp is the best shrimp they have ever tasted. I will likely search to see if there is another store (a different Alberton's or even better, a different business) that carries this shrimp, and actually sells is fresh as is intended.
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