I was very disappointed in the customer service we received at big O tires in Boulder city Nevada. One gentleman sad on the phone while the other one just looked around trying to find something to do it seemed as if he was trying to avoid eye contact with us. My husband had to had approach him first to even be at knowledged. We requested an item that would be a special order, and were told that they did not have anyone to order today would not be able to order until Tuesday. No one requested our information or seemed concerned that we wanted to make a purchase so we left no purchase! We will not be back.