We went here for dinner last night prior to our movie since the restaurant is right next to Cineplex. Worst decision we made. It took 30mins for our appetizer which was the pulled pork nachos. Why nachos would take that long still boggles my mind. We had to ask our server to check on them and informed her we where in a rush because we had a movie to get to. The nachos where fabulous btw, I recommend them, too bad the bbq pork ribs to follow were not. They were tough and served on measly soggy French fries. Even worse, I didn't order French fries I ordered a Caesar salad instead, which came in a small side bowl. I would think if one orders a salad instead of the fries that you would get a decent sized salad and NO fries.
My husband asked our server for the bill as we wanted to pay so we could leave when ready. She brought the bill and then disappeared! We had to ask another server for a take out container and my husband had to go hunt down our server as she must have taken her break because she was nowhere on the floor. Why she would take break at that time when we had asked her to settle our bill and told her we were in a hurry...who knows. My husband even asked her why she didn't come right back to the table so he could pay and she just stood there and said nothing. Unbelievable, she didn't seem to care or feel a need to apologize.
Needles to say we will think twice about coming back to dine...defiantly never prior to a movie. I really wish we had just gone to Ginger Beef Bistro House instead...at least they are quick and the food comes out piping hot!!!
You need to work on your service and the timing of your food especially being you are that close to a movie theatre.