I recently had some re-work done on plumbing installation in my shower and called Roto-Rooter to the rescue. Once the agent arrived, #2295, he thoroughly diagnosed the problem and because this was a call back did not charge anything for the visit. He not only fixed the inner lining of the shower faucet but soldered the pipe to insure a permanent long term fix as opposed to using the standard plastic application on the faucet. The agent provided me his personal number to ensure that I could easily reach him in case something went wrong. I am greatly appreciative to any service agent that is so responsive and timely in assisting with projects around my house. Thanks Roto-Rooter and especially thank you to agent #2295!