Terrible first experience at Tough Lotus. I have never posted on Yelp but I felt my experience was so bad I had to let other people know. I would not recommend this studio to anyone.
I signed up my sister and I up online in advance for the intro class. They require you to pre pay for the class. The advertised time for the class was 8:45am. When we arrived we ran into some other people in the parking lot who were taking the class as well. We all walked in together at 8:46. The second we walked in the owner/instructor announced "you are interrupting my class". Then she stated that there were only 2 spots left available for the class and anyone more then that will have to leave. Everyone had said they signed up for the class in advance and had already paid. The entire group of us that came in decided to all leave and not even take the 2 open spots because we were treated so poorly. Because they don't do refunds unless you cancel exactly 48 hours ahead of time I had to call my bank and have the charges reversed due to the fact that she over booked and didn't have the spots that I paid for and received a confirmation email for.