You would think by now I would stop coming to this location yet because it is down the street from my house I keep coming. This time as I used the drive thru, the person in front of my also had issues so I had to wait 10 minutes until I finally reached the window. The employee sure she was nice and apologize for the wait and asked if I needed a receipt but when she handed me my drink (Iced Green Tea Soy Latte) it was COVERED in green tea powder that got all over my car and was just so sloppy I couldn't believe they thought this was appropriate to hand over to a customer. I don't care how behind you are due to one complaining customer. They are really lucky I just smiled awkwardly and drove away without complaining. I do plan to find another location even if I'm desperate because this visit was just a hot mess!